ITIL4 course
Notes to help us have a successful course:
- Please register/create account at peoplecert.org
- Here is a ITIL4 notebook with tips and 2 sample exams (you don’t need to take these sample exams)
- Link to Miro board with notes
- To practice in Kahoot, please install the app and search “brendanmartin”
- The ITIL kahoot I’ve created is excellent practice to pass your exam
- For the “real” people, your exam will be on Wednesday about 13.30 and you’ll have 75 mins to complete it
- Your exam is paper-based and is 40 questions, 26 correct is required to pass
- I expect everyone to pass the exam
- Follow along, take notes, ask questions, have fun
- We’ll try to keep the structure to 20 minute short bursts/ 10 minute break
- I get distracted if you’re working on your laptop in the 20 minute bursts…
- Lunch from 11.15-12.15 (roughly, we’ll fix the appropriate timing)
- Probably finished at 15.30 Mon, 15:40 Tuesday, 15:00 Wed.
- Below is the full syllabus for this course
- I’ve delivered this course and worked as consultant at simplifying ITIL since 2006, trust me it takes a lot to ask original questions that I haven’t heard before but please do your best to find one 😉







